Frequently asked questions: General

Is it possible to get customized products from Idesco?

Is it possible to deliver customized Idesco products under my own brand?

How can I improve the security of my system?

What is the difference between passive and active RFID?

What materials can tags be read through?

How quickly can a tag be read?

What is the read range on a tag (and card)?

Can I install my reader outside?

Is RFID harmful to humans or animals?

Is it possible that Idesco RFID readers could interfere with pacemakers? How about other electrical devices?

Where can I download the technical data and installation instructions for Idesco products?

Is there any demonstration or diagnostics tool available for Idesco products?

 

Is it possible to get customized products from Idesco?

Customization and partnering are our competitive advantages. You can buy both, customized readers and customized tags from Idesco. We develop our products in intense co-operation with our customers. Our product development is able to react promptly to the customer requirements.

Is it possible to deliver customized Idesco products under my own brand?

For example all Access readers can be supplied with the customer’s own logo and in case your application uses credit card sized transponders, we can print them according to your wishes.

How can I improve the security of my system?

Idesco strongly recommends using PIN-code. PIN code identification is a simple and reliable method to enhance the security of any system. The advantages of a PIN code are significant as it is a very simple means to take into use and results in a very reliable security level.

The security of PIN code is based on the fact that the PIN code is not encoded in the card itself. The system which accepts both the card and the personal PIN code compares the card data and the PIN data in the system so the card does not contain anything related to the PIN code.

Security is generated by a series of security improvements on all levels. Security in general does not depend only on identification technologies, but is negatively or positively affected also by other factors, like the whole system’s security, communication protocols between access control readers and the system controller, data encryption and/or human related factors.

What is the difference between passive and active RFID?

An active tag operates from an external source - a battery connected to or built into the tag. A passive tag operates from an energy source that is generated by the reader.

What materials can tags be read through?

With the exception of metal, low frequency and high frequency (13,56 MHz) tags, can be read through all materials including plastic, wood, drywall, dirt, paint, steam, mud, water, and organic tissue like humans and animals. UHF tags are more sensitive to different environmental factors and therefore it is recommended to use a specially designed tag for each application.

How quickly can a tag be read?

The speed on which the tag can be read is dependent on the operating frequency, the amount of data stored on the tag, and the efficiency of the reader. Typically, a low frequency Idesco tag with 64 bits of data can be read in 0.01 seconds.

What is the read range on a tag (and card)?

A. Passive low frequency and high frequency, (13,56 MHz) tags and cards can be read a maximum of 50 cm from the reader. The read range is much dependent on the size of the reader antenna.
B. Ultra high frequency, (869 MHz) tags and cards can be read a from a distance of several meters. The read range is much dependent on the size of the reader antenna and the application.

Can I install my reader outside?

Yes, if the protection class of the device is higher than IP44. Most of the Idesco products are designed with IP67. This means that they are tolerant to dust and can be even used temporarily (30 min.) when sunk in water (1 m).

Is RFID harmful to humans or animals?

No. The power levels and frequency range of Idesco's RFID products are far below the limits set by even the most conservative health regulatory agencies and study organizations. Idesco's products are approved for use without site licenses. In addition, our products have been independently tested and comply with standards.

Is it possible that Idesco RFID readers could interfere with pacemakers? How about other electrical devices?

All Idesco RFID readers have been tested and proved to operate according to regulations and laws set for these devices. Testing has been performed to determine the potential of the interaction between RFID devices in operation and other electrical devices, like pacemakers and other health care devices. The power output of RFID devices is below that which would cause interference with other devices in operation. There is no scenario in which the operation of an RFID device could turn off or shut down for instance a pacemaker.

All Idesco tags are passive. This means that there is no power source or any transmittance from the tag, which would have any effect on the environment.

Where can I download the technical data and installation instructions for Idesco products?

You can download some technical documents directly from Idesco website. Some documents are sent by request. In case You don't find the information You need, please contact support@idesco.fi

Is there any demonstration or diagnostics tool available for Idesco products?

Yes, there is. We provide several different demonstration/diagnostics tools. If you’d like to use these or know more about them please contact support@idesco.fi.